Terms of Service
Effective from 27 April 2026
1. Service
PDFTools (the "Service") provides PDF processing tools — merge, split, compress, OCR, conversion, protection — accessible via web UI and REST API. Operated by ИП AOM (БИН 940905301658).
2. Acceptable use
You may use the Service for any lawful purpose. You may NOT:
- Upload content you don't have rights to (copyright, trade secret, classified).
- Attempt to circumvent rate limits, free-tier caps or watermarking.
- Use the Service to process malware, illegal content, or content depicting minors in a sexual context.
- Resell the API output as a competing PDF service without a Team plan + agreement.
3. Free tier
5 operations/day, file size up to 10 MB, single file at a time. Compress/convert outputs carry a small watermark to fund the free service. Merge/split outputs are clean.
4. Paid plans
Lite, Pro and Team subscriptions auto-renew monthly until cancelled. Cancel any time from your account dashboard. No partial refunds for unused days within an active period.
5. Liability
We provide the Service "as is". We don't guarantee zero downtime; we target 99.5% over a calendar month. We are not liable for losses arising from corrupted PDFs, lost output downloads after 60 minutes, or third-party platform failures.
6. Termination
We may suspend accounts that violate the acceptable-use policy, with refund pro-rated to the date of suspension. You may close your account at any time.
7. Governing law
These Terms are governed by the law of the Republic of Kazakhstan. Disputes go through the courts of Almaty.
8. Changes
We may update these Terms; material changes are emailed 14 days in advance. Continued use after the effective date counts as acceptance.